Refund Policy

Overview

At Song Maker, we want you to be completely satisfied with your subscription. This Refund Policy explains when and how you can request a refund for your purchase.

Eligibility for Refunds

You may request a refund within 7 days of your initial purchase if:

• You have not used more than 10 credits from your subscription.
• You are experiencing technical issues that our support team is unable to resolve.
• You were charged in error.

Non-Refundable Situations

Refunds will not be issued in the following cases:

• More than 7 days have passed since your purchase date.
• You have used more than 10 credits from your subscription.
• Refund requests for renewal charges where the renewal was not cancelled prior to the billing date.
• Purchases of extra credits that have been partially or fully used.

How to Request a Refund

To request a refund, please contact our support team at support@song-maker.org with:

• Your account email address.
• Your order or transaction ID.
• The reason for your refund request.

We will review your request and respond within 3–5 business days. Approved refunds will be credited back to your original payment method within 5–10 business days.

Subscription Cancellation

You may cancel your subscription at any time from your account settings. Cancellation stops future billing but does not automatically trigger a refund for the current billing period. If you believe you qualify for a refund after cancellation, please contact our support team.

Contact Us

If you have questions about this Refund Policy, please contact us at support@song-maker.org.